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HCA UK at The Shard, part of HCA Healthcare UK

HCA UK at The Shard, part of HCA Healthcare UK

St Thomas Street, London, United Kingdom, SE1 9BS

Verified profile

Verified profile

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Reviews

All reviews(3531)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Gynaecology (85)
General Urology (84)
Back Pain (75)
Breast Cancer (67)
Nerve Sparing Prostatectomy (66)

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*Star rating based on patient reviews

3,531 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

They were all incredible, very friendly.

13 Mar 2021verified patient

4.75

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My visit was pretty seamless with friendly help from the moment I stepped into the building to the time I left. All staff were kind and compassionate despite being clearly very busy. They all made time to listen and answer queries.

13 Mar 2021verified patient
Patient seen for:
Tinnitus

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent care - compassionate, clear and efficient.

13 Mar 2021verified patient
Patient seen for:
Colposcopy

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Excellent

13 Mar 2021verified patient
Patient seen for:
Epilepsy

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Provide an excellent and professional service the minute you walk into HCA at the Shard

13 Mar 2021verified patient
Patient seen for:
Rotator Cuff Repair

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very friendly staff and great facility

13 Mar 2021verified patient

4.5

5.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Professional and courteous welcome. Slick checking in process even within covid guidance, very reassuring.

13 Mar 2021verified patient

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

I could not have been made to feel more cared about or respected in anyway.

13 Mar 2021verified patient
Patient seen for:
Breast Cancer
Breast Lump

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Fantastic experience

13 Mar 2021verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Great service! I’ve been treated with compassion and care and felt very well looked after by professional members of staff.

13 Mar 2021verified patient