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St John & St Elizabeth Hospital

St John & St Elizabeth Hospital

60 Grove End Road, London, United Kingdom, NW8 9NH

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All reviews(3444)
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Last 7 days
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Gynaecology (72)
Lower Back Pain (67)
Cataract Surgery (66)
Colonoscopy (64)
Echocardiogram (64)

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*Star rating based on patient reviews

3,444 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My very first hospital stay and I was very impressed. All staff were really nice and caring and I felt I was in good hands.

19 Mar 2024verified patient
Patient seen for:
Spinal Surgery

Reply from St John & St Elizabeth Hospital

Thank you very much for your lovely review - this is great to hear!

21 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

It is a clean and nice hospital.

18 Mar 2024verified patient
Patient seen for:
Nasal Blockage
Deviated Septum

Reply from St John & St Elizabeth Hospital

That's great to hear - thank you for taking the time to leave us a review!

21 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I attended for several consultations with a surgeon and an emergency operation. The check in procedure was swift, and I did not have to wait long. I was checked in to a room for a few hours to wait before and recover after the operation. The room was fine. My only minor criticism is that one of the nurses said "you are brave" when I said that I was having an vitrectomy operation under local anaesthetic. This could have induced unnecessary apprehension, and contradicted the advice of the surgeon that I would not feel or see anything, which proved to be the case.

19 Mar 2024verified patient
Patient seen for:
Retinal Detachment

Reply from St John & St Elizabeth Hospital

Thank you very much for your review and we are glad to hear that overall you are satisfied with your visit to our hospital. We are sorry to hear about the comment that has impacted your experience. If there's any further feedback you'd like to share with us, could you please email feedback@hje.org.uk?

21 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Could not fault anything

20 Mar 2024verified patient
Patient seen for:
Hip Replacement

Reply from St John & St Elizabeth Hospital

That's great to hear - thank you for taking the time to leave us a review!

21 Mar 2024

4.25

4.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Very comfortable and professional

20 Mar 2024verified patient
Patient seen for:
Shoulder Pain

Reply from St John & St Elizabeth Hospital

Glad to hear that! Thank you very much for taking the time to leave us feedback.

21 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent

20 Mar 2024verified patient
Patient seen for:
Shoulder Pain

Reply from St John & St Elizabeth Hospital

Glad to hear that! Thank you very much for taking the time to leave us feedback.

21 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

clean, friendly and reassuring

18 Mar 2024verified patient
Patient seen for:
Cosmetic Plastic Surgery

Reply from St John & St Elizabeth Hospital

Thank you very much for your kind words. We are really pleased to hear that!

21 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

HJE is a very caring hospital. I was admitted for almost a week & all the nursing & physiotherapy staff were wonderful.

06 Apr 2024verified patient
Patient seen for:
Tiredness (Fatigue)
Stroke

Reply from St John & St Elizabeth Hospital

Thank you so much for taking the time to leave us a review and we are so pleased you had a good experience!

09 Apr 2024

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

All staff were courteous, friendly and professional, a very positive experience

08 Apr 2024verified patient
Patient seen for:
MRI Scan (Magnetic Resonance Imaging scan)
Knee Pain

Reply from St John & St Elizabeth Hospital

That's great to hear - thank you for taking the time to leave us a review!

09 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very comfortable and the staff kept us informed and looked after my dad.

05 Apr 2024verified patient
Patient seen for:
Cataract Surgery

Reply from St John & St Elizabeth Hospital

That's great to hear - thank you for taking the time to leave us a review!

09 Apr 2024