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The Cherwell Hospital

Oxford Rd Banbury, Banbury, United Kingdom, OX16 9FG

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Reviews

All reviews(17)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Arthritis (Shoulder) (2)
Hip Replacement (2)
Partial Knee Replacement (2)
Rotator Cuff Repair (2)
Shoulder Stabilisation (2)

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*Star rating based on patient reviews

17 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Everyone was extremely helpful and friendly, an excellent service

09 May 2020verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent all round!

06 May 2020verified patient

4.75

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Great experience

25 Feb 2024verified patient
Patient seen for:
Shoulder Replacement
Arthritis (Shoulder)

Reply from The Cherwell Hospital

Thank you for your kind review regarding your experience at The Cherwell Hospital, I will ensure that all staff are aware. If there is anything specific you feel could be improved I would be happy to discuss. Diane Speck Head of Clinical Services

27 Feb 2024

3.5

3.00
Overall Experience
5.00
Cleanliness
2.00
Friendliness
4.00
Wait time

It was most disappointing not to be greeted by any of the 2 receptionists who continued to look down at their laptops when I arrived at the desk, and I needed to say 'who wants me' for one of them to look up. Also, one receptionist loudly shouted 'Oy' to a delivery driver who dropped off a parcel that she required him to pass over the barrier. It was unprofessional and unnecessary, the whole waiting room patients looked at each in surprise and felt embarrassed for the courier.

15 Feb 2023verified patient

4.5

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Great hospital, just not enough parking

30 Jan 2023verified patient

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

First class service! I was seen by my chosen consultant within a few minutes and investigations and follow up booked.

21 Aug 2023verified patient

4.5

5.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
5.00
Wait time

I haven't been to the hospital appointment yet, so can't really comment on Cherwell Hospital yet

23 Apr 2024verified patient
Patient seen for:
Shoulder Pain