HCA UK at University College Hospital, part of HCA Healthcare UK
5th Floor UCH Macmillan Cancer Centre, Huntley Street, London, United Kingdom, WC1E 6AG
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*Star rating based on patient reviews
232 reviews
5
Perfect team, support and equipment
4
I attended for diagnostic blood tests so wasn't there long enough to comment
4.75
No comment
2.25
Just as bad as usual.
We are sorry to hear that this was your experience of our care and would like to look into this further. Patient satisfaction is very important to us, so we will make every effort to address your concerns. Please could you send us an email at info.Hsatuch@hcahealthcare.co.uk so we can get some more information. With our best wishes, HCA UK at University College Hospital
31 May 20225
The nurses, doctors and my consultant are excellent and takes time to support me throughout.
4.75
As a clinically vulnerable patient, I was concerned that people accompanying a patient in the waiting room were wearing their masks in their chins, & not covering nose & mouth & talking loudly. I felt the need to move away from them, & would have liked it if the staff had monitored this & asked them to adjust their masks. Otherwise, all was ok, pens were sanitised & hand sanitiser was abundant. Only one lift was in action, so I used the stairs to go downstairs rather than crowd a lift or wait for an empty one.
4.5
very patient and caring nurses . Doctors attended on a daily basis so I had very good treatment .
4.5
Staff especially nurses are friendly and helpful. Always have a good time with them.
5
Very good
5
1st class and always a pleasure to be treated on the 5th floor of Huntley street