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HCA UK at University College Hospital, part of HCA Healthcare UK

HCA UK at University College Hospital, part of HCA Healthcare UK

5th Floor UCH Macmillan Cancer Centre, Huntley Street, London, United Kingdom, WC1E 6AG

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Reviews

All reviews(231)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Myeloma (37)
Lymphoma (31)
Blood Cancer (18)
Chemotherapy (11)
Bone Marrow Transplant (9)

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*Star rating based on patient reviews

231 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very professional & well organised hospital with caring staff which helps the patients experience during an often difficult time

29 Mar 2021verified patient

4.5

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Been happy with the care and helpfulness of the consultant , nurses, reception , phlebotomist , doctors and the kitchen staff

30 Mar 2021verified patient
Patient seen for:
Myeloma

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent

15 Mar 2021verified patient
Patient seen for:
Acute Myeloid Leukaemia (AML)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent great treatment and support throughout

01 Mar 2021verified patient

4.25

5.00
Overall Experience
2.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My experience was outstanding. I was very impressed with all aspects of medical care that I received. It enabled me to feel confident and relaxed.

16 Feb 2021verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very good accommodation and care, appalling food.

05 Feb 2021verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Always a warm welcome returning to HCA at UCH and exemplary care, consideration and courtesy from all staff. Covid restrictions prevented visitors so the friendliness and warmth of all staff was so very welcome. All the housekeeping staff were very considerate, polite and helpful. Always seeking permission before cleaning the room, emptying bins etc. I couldn’t have been better taken care of.

03 Feb 2021verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

From the reception team to the consultant, the service I have experienced has been exceptional. I cannot praise the the team highly enough.

25 Apr 2021verified patient
Patient seen for:
Lymphoma

4.25

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
2.00
Wait time

Everything was amazing except for the fact that our appointment was delayed by over an hour

26 Apr 2021verified patient

4.25

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
3.00
Wait time

Quite good.

21 Apr 2021verified patient