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dentalessence - Burgess Hill

dentalessence - Burgess Hill

69 Station Road, Burgess Hill, United Kingdom, RH15 9DY

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Reviews

All reviews(705)
Replies
Last 7 days
Last 30 days
Last 6 months
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General Dentistry (327)
Teeth Cleaning (81)
Fillings (76)
Tooth Extraction (59)
Crowns (56)

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*Star rating based on patient reviews

705 reviews

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Everything went smoothly.

09 Jul 2021verified patient
Patient seen for:
General Dentistry

Reply from dentalessence - Burgess Hill

Great to hear! Thank you for taking the time to leave us a review

30 Jul 2021

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Our dentist was very friendly and made my children relax instantly. They enjoyed their check up, as did I. Our dentist was knowledgeable about what treatments I needed, but wasn't pushy or insistent on the most expensive route. I am very happy

13 Aug 2021verified patient
Patient seen for:
Composite Filling
General Dentistry
Crowns

Reply from dentalessence - Burgess Hill

Thank you, Monday motivation for the team :-)

16 Aug 2021

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Every procedure was explained clearly to me I felt I was in good care

15 Aug 2021verified patient
Patient seen for:
Crowns

Reply from dentalessence - Burgess Hill

This is wonderful to read. Many thanks for taking the time out to leave us your feedback.

23 Aug 2021

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very friendly staff, warm and welcoming environment and friendly dentist, Zayd was very friendly and knowledgeable in explaining everything. Thank you!

11 Aug 2021verified patient
Patient seen for:
General Dentistry

Reply from dentalessence - Burgess Hill

Thank you! The team appreciate your feedback!

07 Jul 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Lovely practice, fantastic staff. Very good at reassuring nervous children

11 Aug 2021verified patient

Reply from dentalessence - Burgess Hill

Such a lovely review to see this morning. Thank you from all the team here at dentalessence

16 Aug 2021

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I Izzy fills me with confidence and has a wonderful manner,the whole team make visiting the dentist a great experience.

11 Aug 2021verified patient
Patient seen for:
Fillings
General Dentistry
Teeth Cleaning

Reply from dentalessence - Burgess Hill

This is great to hear! Thank you for your time x

16 Aug 2021

4.25

4.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
4.00
Wait time

I was seen very promptly, felt very safe regarding the standards of hygiene.

12 Aug 2021verified patient
Patient seen for:
Medical Check-Ups

Reply from dentalessence - Burgess Hill

Amazing, lets try and get those other stars at your next appointment. Thank you and stay safe

16 Aug 2021

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent. Always dreaded going to the dentist. This time extremely pleased with everything. Could not have asked for more, two extractions and a filling on the NHS. Thank you.

12 Aug 2021verified patient
Patient seen for:
Fillings
Tooth Extraction

Reply from dentalessence - Burgess Hill

We are so pleased to know our patients are happy. Thank you and stay safe x

16 Aug 2021

3.5

3.00
Overall Experience
4.00
Cleanliness
3.00
Friendliness
4.00
Wait time

Appointment was over 15 minutes late. Check up was fine.

12 Aug 2021verified patient
Patient seen for:
General Dentistry

Reply from dentalessence - Burgess Hill

We appreciate you taking the time to leave us some feedback. We do not always know the full extent of why our patients are visiting us and so sometimes the team do run over if urgent treatment is necessary. On this occasion we apologies if you were not made aware of the delay and we shall learn from this. Thank you again, stay safe

16 Aug 2021

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Always helpful and friendly

12 Aug 2021verified patient
Patient seen for:
General Dentistry

Reply from dentalessence - Burgess Hill

Thank you x

16 Aug 2021