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The Kings Oak Hospital (part of Circle Health Group)

The Kings Oak Hospital (part of Circle Health Group)

Chase Farm, Enfield, United Kingdom, EN28SD

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All reviews(465)
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Last 7 days
Last 30 days
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Filter by condition:
Haemorrhoids (12)
Deviated Septum (11)
Knee Pain (11)
Tinnitus (11)
Joint Pain (10)

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*Star rating based on patient reviews

465 reviews

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

A good experience

05 Mar 2024verified patient
Patient seen for:
Circumcision

Reply from The Kings Oak Hospital (part of Circle Health Group)

Dear Sir/Madam, Thank you for your feedback! We're pleased to hear that you had a positive experience with us. Your satisfaction is our priority, and we're committed to providing excellent care and service to all our patients. Best wishes, Team at Kings Oak Hospital

11 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent communication Very professional

15 Mar 2024verified patient
Patient seen for:
Medical Report
Inflammatory Arthritis
Knee Pain

Reply from The Kings Oak Hospital (part of Circle Health Group)

Dear Sir/Madam, Thank you for taking the time to leave us a 5* review. We are pleased to be of service for you. Best wishes, Team at Kings Oak Hospital

20 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Friendly and welcoming😄

06 Feb 2024verified patient
Patient seen for:
Deviated Septum

Reply from The Kings Oak Hospital (part of Circle Health Group)

Dear Sir/Madam, Thank you for taking the time to share your feedback with us! We're delighted to hear that you found our staff friendly and welcoming. Providing a warm and comforting environment for our patients is something we strive for every day. Best wishes, Team at Kings Oak Hospital

08 Feb 2024

4.5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
3.00
Wait time

A very nice atmosphere inside the hospital. Friendly staff and clean and bright surroundings. The only drawback was that parking was not advertised clearly as permit parking and not paid by patients. Lots of new patients had the same issue.

04 Feb 2024verified patient
Patient seen for:
Numbness & Sensation Abnormalities

Reply from The Kings Oak Hospital (part of Circle Health Group)

Dear Sir/Madam, Thank you for sharing your feedback with us regarding your recent visit to our hospital. We greatly appreciate your kind words about the pleasant atmosphere, friendly staff, and clean surroundings. Providing a comfortable and welcoming environment for our patients is a top priority for us, and we are thrilled to hear that you had a positive experience in these aspects. Best wishes, Team at Kings Oak Hospital

28 Feb 2024

4.25

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
2.00
Wait time

Had to wait 20 minutes and my appointment was 09.30

05 Feb 2024verified patient
Patient seen for:
Spinal Decompression

Reply from The Kings Oak Hospital (part of Circle Health Group)

Dear Sir/Madam, Thank you for taking the time to share your feedback with us. We genuinely appreciate your input, as it helps us enhance our services. We apologise for the inconvenience you experienced regarding the wait time during your appointment. We understand the value of your time, and we are actively reviewing our processes to address such instances and ensure a more efficient experience for our patients. Your feedback is invaluable, and it contributes to our ongoing efforts to improve our services. We assure you that we are taking the necessary steps to prevent similar occurrences in the future. Best wishes, Team at Kings Oak Hospital

08 Feb 2024

4.75

5.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
5.00
Wait time

Nice, clean Hospital with excellent Doctors.

27 Mar 2024verified patient
Patient seen for:
Colonoscopy
Gastroscopy

Reply from The Kings Oak Hospital (part of Circle Health Group)

Dear Sir/Madam, Thank you for your feedback! We're delighted to hear that you found our hospital clean and that you had a positive experience with our excellent doctors. Providing a clean and welcoming environment, along with top-notch medical care, is always our aim. Best wishes, Team at Kings Oak Hospital

29 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

everything was great, could really tell how much everyone cared!

26 Mar 2024verified patient
Patient seen for:
General Urology
Urethroplasty (Urethral Surgery)

Reply from The Kings Oak Hospital (part of Circle Health Group)

Dear Sir/Madam, Thank you for sharing your feedback with us! We're thrilled to hear that you had a good experience with us. Best wishes, Team at Kings Oak Hospital

29 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Handled our child patient very well. Thank you

13 Feb 2024verified patient
Patient seen for:
Phimosis

Reply from The Kings Oak Hospital (part of Circle Health Group)

Dear Sir/Madam, Thank you for taking the time to share your feedback with us! We're pleased to hear that your child was well looked after. Your kinds words will be shared with our team. Best wishes, Team at Kings Oak Hospital

20 Feb 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Polite and appointment on time. Staff very friendly

12 Feb 2024verified patient
Patient seen for:
Nasal Blockage

Reply from The Kings Oak Hospital (part of Circle Health Group)

Dear Sir/Madam, Thank you for taking the time to share your feedback with us! We're delighted to hear that you had a positive experience at our hospital. Providing compassionate care and clear communication is essential to us, and we're glad our staff could meet your nee ds with kindness. Best wishes, Team at Kings Oak Hospital

20 Feb 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Everyone was polite and friendly. Made to feel welcome and at ease

23 Mar 2024verified patient
Patient seen for:
Joint Injection
Rheumatology
Arthritis

Reply from The Kings Oak Hospital (part of Circle Health Group)

Dear Sir/Madam, Thank you for taking the time to leave us a 5* review. We are pleased to be of service to you. Best wishes, Team at Kings Oak Hospital

26 Mar 2024