The Duchy Hospital (part of Circle Health Group)
Queen's Road, Harrogate, United Kingdom, HG2 0HF
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*Star rating based on patient reviews
434 reviews
5
Excellent in all areas
Thank you for taking the time to give us a positive review.
30 Jun 20224.75
The staff were all lovely. Very helpful from nurses , doctors, theatre staff, cleaners, cooks, porters. Everyone tried to help the patient whenever necessary
Many thanks for taking the time to leave us a positive review.
30 Jun 20224
Overall the staff were friendly and attentive but I did not like the amount of painkillers that one nurse administered which made me really sick. The food was good but unfortunately because I was sick I couldn't eat much. Physiotherapists were efficient and friendly. Anaesatists (sorry can't spell) were very good.
Thank you for your comments regarding the friendliness of our staff. I am sorry that the medication made you feel ill, all medication is prescribed by the doctors and administered by the nurses as prescribed, if an adverse reaction to the medication does occur this would be reviewed by the doctor and amended if required.
01 Jul 20225
I have found the experience of the Duchy to be efficient caring and considerate and instilled a confidence in me to trust to go forward with the operation
Thank you for leaving such a great review, we will share your experience with the team.
30 Jun 20224.25
Very friendly staff, however the catering could have been much better, catering staff didn't even know what the word vegan meant, but did manage to rustle up something for me after a short explanation, however it was very plain
Thank you for your comments, we are working with the catering team to make improvements including choice of menu for the patients
01 Jul 20224.5
I found the Duchy a very good all round Hospital. Friendly, caring & very helpful when requires.
Many thanks for a great review.
30 Jun 20224.75
Pleasant stay
Thank you for taking the time to leave us a review
30 Jun 20225
Professional and friendly
Hi, thank you so much for your high rating!
13 Oct 20225
My whole experience was excellent, all the staff were very caring and attentive
Hello there, thank you; we appreciate your feedback!
09 Nov 20224.5
The parking is really bad, more spaces are required
Hello, thank you for the high star rating! We appreciate your feedback regarding the car parking situation and will ensure your feedback is passed on to our Operations Manager so we can review and make improvements where possible. Please don't hesitate to reach out if there's anything additional we can do for you.
28 Mar 2023