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St Edmunds Hospital (part of Circle Health Group)

St Edmunds Hospital (part of Circle Health Group)

St Mary's Square, Bury Saint Edmunds, United Kingdom, IP33 2AA

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Reviews

All reviews(156)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Rheumatology (23)
Joint Pain (20)
Cataract Surgery (19)
Upper Gastrointestinal Conditions (Oesophagus & Stomach) (17)
Colonoscopy (13)

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*Star rating based on patient reviews

156 reviews

4

3.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Sometimes inefficient, and make errors. Friendly & polite, but it is necessary to check everything.

04 Apr 2024verified patient
Patient seen for:
Diarrhoea
Upper Gastrointestinal Conditions (Oesophagus & Stomach)
Acid Reflux

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for taking the time to let us know how we did. We appreciate your feedback. If you would like to contact us directly we can perhaps address the issues you have raised to improve services. Kind regards Jo Colman-Bown

10 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very good experience. Helpful and friendly staff

26 Feb 2024verified patient
Patient seen for:
Colonoscopy

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you again for taking the time to let us know how we did, we appreciate your feedback. We're glad to hear we delivered such a great experience. Kind regards Jo Colman-Bown

12 Mar 2024

4.5

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Efficient service without long waiting, staff effective and friendly with time to explain what was going to happen and in what order.

19 Mar 2024verified patient
Patient seen for:
Umbilical Hernia Repair

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for taking the time to let us know how we did. We appreciate your feedback. Kind regards Jo Colman-Bown

22 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent attention from reception to discharge. Minimal waiting. When a staff member said something was going to happen it did.

18 Mar 2024verified patient
Patient seen for:
Umbilical Hernia Repair

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for taking the time to let us know how we did. We appreciate your feedback. Kind regards Jo Colman-Bown

22 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Easy to organise. Good communication

14 Mar 2024verified patient
Patient seen for:
Acid Reflux
Upper Gastrointestinal Conditions (Oesophagus & Stomach)

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for taking the time to let us know how we did. We appreciate your feedback. Kind regards Jo Colman-Bown

22 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All perfect from start to end

08 Mar 2024verified patient
Patient seen for:
Acid Reflux
Colonoscopy
Gallstones

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you again for taking the time to let us know how we did, we appreciate your feedback. We're glad to hear we delivered such a great experience. Kind regards Jo Colman-Bown

13 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Brilliant experience, staff were exceptionally friendly and helpful during my procedure, had to wait a matter of moments. Whole experience was efficient and made as simple as possible.

31 Jan 2024verified patient
Patient seen for:
Gastroscopy
Acid Reflux

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that this was your experience here at St Edmunds Hospital!

06 Feb 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Couldnt ask for anything more

12 Mar 2024verified patient
Patient seen for:
Umbilical Hernia Repair

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you again for taking the time to let us know how we did, we appreciate your feedback. Kind regards Jo Colman-Bown

16 Mar 2024

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Overall good experience. Very friendly and professional staff. Procedure went very well. Recovery was fine.

19 Apr 2024verified patient
Patient seen for:
Upper Gastrointestinal Conditions (Oesophagus & Stomach)
Acid Reflux

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for taking the time to let us know how we did. We appreciate your feedback. Kind regards Jo Colman-Bown

25 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Extremely friendly, clean, efficient and professional hospital. With plenty of hot drinks to warm you up on a bitterly cold day. Really impressed, very calming environment.

23 Jan 2024verified patient
Patient seen for:
Systemic Lupus Erythematosus (SLE)
Rheumatology
Rheumatoid Arthritis (RA)

Reply from St Edmunds Hospital (part of Circle Health Group)

Thank you for your review. Here at the St Edmunds Hospital, we always strive to reach and exceed expectations, to give our patients the very best treatment and care possible. We hope to be of service to you again in the future. Best wishes, St Edmunds Hospital

29 Jan 2024