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Ross Hall Hospital (part of Circle Health Group)

Ross Hall Hospital (part of Circle Health Group)

221 Crookston Road, Glasgow, United Kingdom, G53 3NQ

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Reviews

All reviews(118)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Shoulder Pain (10)
Knee Pain (9)
Atrial Fibrillation (8)
ECG (Electrocardiogram) (7)
Rotator Cuff Injury (7)

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*Star rating based on patient reviews

118 reviews

4.5

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
4.00
Wait time

The hospital is undergoing major upgrading so is not looking it's best. However I was always treated with courtesy and everything was explained to me beforehand.

06 Feb 2023verified patient
Patient seen for:
Rotator Cuff Injury
Rotator Cuff Repair
Arthroscopy

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Arrived 1/2 hour early and was seen within 5 minutes. Efficient, personable service from Mr Sharma

02 Feb 2023verified patient
Patient seen for:
Revision Hip Surgery

4.75

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Response time to follow-up, after-surgery, phone calls was poor - particularly getting past the initial 'robot' reception !! I had to resort to email. The sought for follow-up advice was received and was more than adequate, but did take quite a time and effort to get there.

05 Jan 2023verified patient
Patient seen for:
Umbilical (Belly-Button) Hernia

Reply from Ross Hall Hospital (part of Circle Health Group)

Hi there. Thank you for taking the time to leave us this feedback. We will pass on all of your comments to ensure we continue to improve our service. Many thanks

14 Jan 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All been hassle free

12 Feb 2023verified patient
Patient seen for:
Knee Surgery
Knee Replacement

4.75

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very satisfied with the process. Appointments made in timely manner. Friendly and accomodating staff. Comfortable private room for overnight stay after operation

08 Feb 2023verified patient
Patient seen for:
Shoulder Pain
Shoulder Arthroscopy

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Great hospital and very caring staff and nurses. Delay times and information throughout the experience could have been better.

16 Dec 2022verified patient
Patient seen for:
Circumcision
Urinary Incontinence
Prostate Biopsy

Reply from Ross Hall Hospital (part of Circle Health Group)

Hello, thank you for leaving us a review. We really appreciate it!

20 Dec 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Amazing! Can park car easily, so clean and fresh and Dr Vella and her team were just brilliant, so calm and reassuring at all times.

15 Feb 2023verified patient
Patient seen for:
Gynaecology

4.25

5.00
Overall Experience
3.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Building work going on but plenty people to help you find your way about. Overall experience was very good.

13 Feb 2023verified patient
Patient seen for:
Shoulder Pain

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Everything went well appointment was on time everything regarding my procedure was explained thoroughly All the staff were very helpful

03 Nov 2022verified patient
Patient seen for:
Arthritis (Knee)
Joint Injection
Custom-Made Knee Replacement

Reply from Ross Hall Hospital (part of Circle Health Group)

Many thanks for your review, we're delighted to have your feedback. Wishing you all the best.

29 Nov 2022

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Very smooth process from start to finish

25 Jan 2023verified patient
Patient seen for:
Shoulder Pain
Rotator Cuff Injury
Sports Injury