Seen promptly. All options clearly explained.

Generally very good.

Very quick at responding to emails and very friendly at every appointment. The doctor and fertility nurses are very good at explaining everything thoroughly and checking our understanding of the IUI process.

Lovely staff. Nice, friendly and with clear and understandable advice and information.

Friendly, personal and calming.

My experience has been lovely, staff are friendly, helpful. The clinic is lovely and when waiting refreshment like water, tea and coffee is available. Everything was explained in a treatment plan.

The nursing team and the doctor team have been outstanding. Always reassuring and showing a calm approach.

Bourn hall Wickford have been brilliant since we first went there in January 2023, they’re always friendly, helpful and comforting! We also saw the nutritionist today, Angela was fantastic! She was so friendly, welcoming and informative! We feel really positive going into our second round of IVF with the support we know we have from Bourn Hall, the staff and Angela!

Staff have always been very friendly and knowledgeable. Very supportive and kind.

The team have been amazing especially the nursing team who have supported myself emotional and with the quick response when I have had any questions.