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Berkshire Independent Hospital

Berkshire Independent Hospital

Coley Park, Swallows Croft, Reading, Berkshire, United Kingdom, RG1 6UZ

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Reviews

All reviews(88)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Rotator Cuff Repair (22)
Shoulder Pain (13)
Rotator Cuff Injury (10)
Shoulder Replacement (10)
Fibroids (8)

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*Star rating based on patient reviews

88 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The staff were all very friendly and professional. They were caring and always available when I needed them. They would regularly come and check on me. When I started feeling the pain on day 2 of my surgery, they tried everything to cheer me up. I wasn’t allowed any visitors because of the pandemic, but I didn’t feel lonely at all, the nurses would sometimes come and sit down with me. I will definitely recommend the Berkshire Independent.

09 Jun 2023verified patient
Patient seen for:
Osteoarthritis
Shoulder Replacement

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Very well organised with helpful and cheerful support staff.

10 Aug 2023verified patient
Patient seen for:
Rotator Cuff Repair

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Fantastic warm and friendly staff

04 Jan 2024verified patient
Patient seen for:
Fibroid Surgery
Heavy Periods (Menorrhagia)
Fibroids

Reply from Berkshire Independent Hospital

Thank you again for taking the time to provide your feedback, our staff constantly strive to provide every patient with a positive hospital experience and it is therefore most rewarding to receive such a positive review With kindest regards Elaine Long Hospital Director

30 Jan 2024

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Straightforward, efficient, clean

02 Jan 2024verified patient
Patient seen for:
Shoulder Replacement

Reply from Berkshire Independent Hospital

Thank you again for taking the time to provide your feedback, our staff constantly strive to provide every patient with a positive hospital experience and it is therefore most rewarding to receive such a positive review With kindest regards Elaine Long Hospital Director

30 Jan 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Overall everyone is very friendly and helpful i would recommend it to other people.

14 Dec 2023verified patient
Patient seen for:
Shoulder Pain
Shoulder Replacement

Reply from Berkshire Independent Hospital

Thank you again for taking the time to provide your feedback, our staff constantly strive to provide every patient with a positive hospital experience and it is therefore most rewarding to receive such a positive review With kindest regards Elaine Long Hospital Director

30 Jan 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All professional and considerate

18 Nov 2023verified patient
Patient seen for:
Shoulder Replacement

Reply from Berkshire Independent Hospital

Thank you again for taking the time to provide your feedback, our staff constantly strive to provide every patient with a positive hospital experience and it is therefore most rewarding to receive such a positive review With kindest regards Elaine Long Hospital Director

30 Jan 2024

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Very pleasant and staff very helpful

17 Apr 2024verified patient
Patient seen for:
Rotator Cuff Repair

Reply from Berkshire Independent Hospital

Thank you so much for taking the tome to provide us with your feedback, which I will share with the teams. All of our staff strive to ensure that every patient has a positive hospital experience and it is therefore most rewarding to receive feedback such as yours. With kindest regards Elaine Long, Hospital Director

25 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent throughout, 2 day procedures a month apart - from the receptionist, to the catering staff, pre-op assessment nurses and ward nurses, to the post discharge check in call, the care and service they provided was first class.

23 Apr 2024verified patient
Patient seen for:
Hysteroscopy
Cervical Polyps
Stomach / Abdominal Pain

Reply from Berkshire Independent Hospital

Thank you so much for taking the tome to provide us with your feedback, which I will share with the teams. All of our staff strive to ensure that every patient has a positive hospital experience and it is therefore most rewarding to receive feedback such as yours. With kindest regards Elaine Long, Hospital Director.

25 Apr 2024

4.75

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Everyone at the hospital is friendly and professional. Thank you for a great experience.

20 Apr 2024verified patient
Patient seen for:
Shoulder Pain
Shoulder Replacement
Arthritis (Shoulder)

Reply from Berkshire Independent Hospital

Thank you so much for taking the tome to provide us with your feedback, which I will share with the teams. All of our staff strive to ensure that every patient has a positive hospital experience and it is therefore most rewarding to receive feedback such as yours. With kindest regards Elaine Long, Hospital Director

25 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent hospital with friendly staff

06 Jul 2023verified patient
Patient seen for:
Endometriosis
Fibroids
Heavy Periods (Menorrhagia)