The dentist was very friendly and professional. At the end of my treatment I was told that there is a charge of £13 for PPE etc. I was not informed beforehand that I would be charged this amount and the information I was given was very unclear and in unfriendly manner by the receptionist. In my opinion patients should be informed of any additional charges before treatment and I suggest customer service skills are reviewed.

Surgery in it self seems to run quite well.

All good really,can’t complain,I’m apprehensive about visits as Sam is so near (can’t be helped obviously)

Please make sure you get admin better twice i have had conversations that I owe you money when I don't its quite hurtful when you chase payment and its your error on both occasions

I had a temporary filling just before lockdown and was able to complete the treatment as soon as the surgery reopened.

Excellent friendly service and very COVID secure

Always very quick service and pleasant staff. I always look forward to my appointments

Extremely professional abs COVID safe

I've been at Albert house all my life can not fault it always been very well run

New dentist, made this nervous patient very reassured