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HCA UK City of London - 31 Old Broad Street

HCA UK City of London - 31 Old Broad Street

31 Old Broad Street By Tower 42, London, United Kingdom, EC2N 1HT

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Reviews

All reviews(148)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
MRI Scan (Magnetic Resonance Imaging scan) (21)
Knee Replacement (8)
Arthritis (Knee) (5)
Shoulder Pain (4)
Foot & Ankle Surgery (3)

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*Star rating based on patient reviews

148 reviews

4.25

3.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
5.00
Wait time

Disappointingly slow availability to be seen throughout the outset 3 visits, resulting in a perceived diminished effectiveness of treatment.

01 Nov 2021verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Had imaging screening straight after seeing doctor so very pleased.

14 Feb 2022verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I went for a X ray. I arrived early. I didnt have to wait (it truly is a walk in service!). Very well organised from Entrance (large visible sign), to friendly reception, to actual clinical staff (professional, polite, rapid and courteous). Cant fault it, especially if your covered by Private Health Insurance

23 Nov 2021verified patient
Patient seen for:
X-Ray

3.75

3.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
3.00
Wait time

Service at location good but appointment process very slow

14 Mar 2022verified patient
Patient seen for:
MRI Scan (Magnetic Resonance Imaging scan)

3.25

3.00
Overall Experience
5.00
Cleanliness
4.00
Friendliness
1.00
Wait time

Wait time was excessive without explanation or update.

09 Mar 2022verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Exceeded my expectations

24 Sep 2021verified patient
Patient seen for:
Hand Problems
Arthritis (Hand)
Hand Pain

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My Radiographer was exceptional. Welcoming, reassuring, provided clear explanations. Thank you.

16 Oct 2021verified patient

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Happy with the care

07 Apr 2022verified patient
Patient seen for:
Arthritis (Elbow)
Shoulder Pain
Arthritis (Shoulder)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very good

17 Apr 2022verified patient

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Everyone was polite and attentive as well as caring

05 Feb 2022verified patient