65 results found for WRIST ARTHROSCOPY Clinics in SOUTHWARK, CENTRAL LONDON

The receptionist team was friendly, wait times were short

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

This seems to be a well run establishment and the staff are caring. The hospital is very clean too.

very well run place with excellent staff

Everything was a 10/10 from reception, waiting room to the very intelligent doctor. Many thanks

They were fine front desk could be a bit nicer but was clean and spacious

Slick venue and helpful friendly staff.

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

Fantastic staff and facilities - highly recommend!

Very good experience. Thorough and rigorous practices run by specialists and professionals. Detailed diagnosis and honest explanations given to me. High quality equipment. Medical staff excellent. Clean and spacious interiors. The receptionists in the main entrance lobby seemed quiet and slightly unwelcoming, so have dropped the score to 4 stars.