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Prostatectomy (TURP) Dalston
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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
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1 Beaumont Square Stepney Green, London, United Kingdom, E1 4NL
Good hospital excellent facilities
4.71
646
patient reviews
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Emmanuel Kaye House 37 Devonshire Street, London, United Kingdom, W1G 6QA
My appointment was smooth and reassuring
4.86
36
patient reviews
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49 Marylebone High Street, London, United Kingdom, W1U 5HJ
Good location in London.
4.81
2087
patient reviews
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9 Harley Street, London, United Kingdom, W1G 9QY
Very friendly, efficient and timely service. I arrived early and was seen early.
4.83
468
patient reviews
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St Johns Wood, London, United Kingdom, NW8 7JA
Day case for Cardio Version following an event that triggered Atrial Fibrillation. From start to finish the staff at The Wellington Hospital could not do enough for both myself and my wife. I would like to pass on m y thanks to the Felicity , the nurse that took care of me from check in to discharge. And many thanks to my consultant Dr Sohaib for a successful outcome.
4.67
2582
patient reviews
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25 Harley Street, London, United Kingdom, W1G 9QW
Professional and friendly service.
4.82
546
patient reviews
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Fulham Road, London, United Kingdom, SW3 6JJ
very caring staff especially Mr Walter Cazanniga and Miss Janet Sutton.You are a credit to the hospital
4.80
208
patient reviews
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16 Devonshire St, Marylebone, London, United Kingdom, W1G 7AF
Extremely efficient,welcoming and helpful.
4.71
474
patient reviews
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The Shard 32 St Thomas Street, London, United Kingdom, SE1 9SG
Very efficient and friendly.
4.92
72
patient reviews