167 results found for PANCREATIC CANCER Clinics in WEST MIDLANDS, ENGLAND

It was excellent, no problems at all. Even nice food. Staff have enough time to make you feel looked after, equipment modern and accomodation feels like a premier inn. I just wish the NHS could be more like this.

I arrived early, but it is a comfortable place to wait, with wifi and a convenient cafe. When it was time for my appointment I was checked in efficiently and draw the doctor on time.

Nice clean hospital with lovely attentive staff

Very modern , clean , helpful staff . Promptly seen can’t fault anything .

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

We had a video consultation

Excellent Hospital. Wonderful nurses. Very fortunate to have the opportunity to have my procedure carried out there

As soon as we walked through the door we felt welcomed and this continued until we left.

A well organised hospital with friendly, competent and reassuring staff.

I saw specialist within a couple of days and this was good for my spirit as I have been living with a health issue.