80 results found for OCULAR COHERENCE TOMOGRAPHY (OCT) Clinics in LEICESTER SQUARE, WEST END

Good location in London.

Well looked after by attentive staff

everything went smoothly as expected

Test test test

Extremely professional, clean, everyone is very kind and made me feel at ease.

The hospital is spacious and clean, with extremely friendly and welcoming staff who are always ready to assist. The hospital is well-organized, making the entire process easy and stress-free.

Very welcoming and seen on time

Helpful receptionist, nice quiet reception with nice amenities

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

This seems to be a well run establishment and the staff are caring. The hospital is very clean too.