66 results found for MORTON'S NEUROMA Clinics in TOOTING BEC, WANDSWORTH

Extremely professional, clean, everyone is very kind and made me feel at ease.

Test test test

With the star rating I have nothing to add

Lovely hospital, always welcoming and clean

Excellent , friendly team

I was treated with respect and seen quickly

Everything was a 10/10 from reception, waiting room to the very intelligent doctor. Many thanks

Helpful receptionist, nice quiet reception with nice amenities

The receptionist team was friendly, wait times were short

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.