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Verified profile
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
Verified profile
42-52 Nottingham Place, London, United Kingdom, W1U 5NY
It provided excellent patient care.
4.74
3014
patient reviews
Verified profile
35 Weymouth Street, London, United Kingdom, W1G 8BJ
The clinic was friendly and clean, and offered an efficient service.
4.73
2680
patient reviews
Verified profile
20 Devonshire Place, London, United Kingdom, W1B 6BW
I have seen Marta de Oliveira for pelvic floor Physiotherapy for a couple of times and I can say that was super helpful all I have learned with her. I am now pregnant and not having to deal with the issue I had in the past. I highly recommend her to anyone that has pelvic floor issues. She is extremely professional and friendly.
4.86
1350
patient reviews
Verified profile
60 Grove End Road, London, United Kingdom, NW8 9NH
Very positive
4.73
3755
patient reviews
Verified profile
95 Harley Street, London, United Kingdom, W1G 6AF
We had a video consultation
4.75
378
patient reviews
Verified profile
Roman House, Roman House, 296 Golders Green Rd, London, United Kingdom, NW11 9PY
Friendly and attentive
4.72
735
patient reviews
Verified profile
17-19 View Road, London, United Kingdom, N6 4DJ
Very professional overall and quick to answer telephone with good advice regarding post operative queries.
4.80
437
patient reviews
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St Johns Wood, London, United Kingdom, NW8 7JA
Excellent experience and I am a medical insider
4.67
2589
patient reviews
Verified profile
41 Welbeck St, London, United Kingdom, W1G8EA
Quick appointments. Great specialists.
4.77
1056
patient reviews