65 results found for ENDOSCOPY (OGD) Clinics in GANTS HILL, REDBRIDGE

The staff was friendly, the facilities were clean, and the service was prompt and professional.

An amazing team. From Val the PA all the way through to the surgeon, you knew you were in the best hands.

Dr Tanwar and team did an excellent job. Friendly and reassuring. However leading up to the appointment was stressful. Over a week ago I received confirmation to arrive for 8am on the day and that I would be 2nd on the list. Few days later had another call that unfortunately the anaesthetist won't be available until later that day so is 11am on to arrive? No problem for me so confirmed several times over the phone to arrive for 11am. On the day of the appointment in the morning I received a missed call around 9.30am. When calling back I was told to leave asap as the 1st person is already in theatre (even though I was told to arrive at 11am). I believe I spoke to Lisa. I rushed to reception and signed in at 10.30am, only to be told that 11am was the correct time. Whilst waiting in reception I had another missed call from St Barts, when calling back Lisa answered again who said don't worry as 11am is the time I'm booked in for and that she couldn't locate who kept ringing me. Funny enough I arrived at the hospital, was greeted by Dr Tanwar who walked in too. Therefore the person who was ringing and told me that the 1st person was already in theatre was lying. Not a good experience at all. Rushing around like this I think resulted in high blood pressure reading when I was admitted to my room. Overall rest of team who I met were great.

Excellent service

Very good service.

very professional team to work with

I had a brilliant experience with the Clinic. I felt validated with my symptoms being taken seriously and I was treated with respect throughout.

Very helpful and efficient

Hospital staff very helpful Only problem was the toilet not flashing after use and how ever used the toilet before me had the same problem the bowl was full

Everyone was extremely helpful and professional.