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Robert & Lisa Sainsbury Wing, Du Cane Road, London, United Kingdom, W12 0HS
I felt things were very disjointed. Daytime nurses were great and very helpful they’d top my water up and check I was comfortable however, the night staff wasn’t great with checking my comfort or pain relief, they were doing blood pressure etc checks but not asking how i felt or how my pain was, I asked for pain relief and was questioned where my pain was - I’d had a hysteractomy so clearly in pain, I was eventually given pain relief namely paracetamol at around 4am and hadn’t had anything since early evening after surgery. I paid private and my expectations of more hands on care during the night was not fulfilled at all. I should not have been in a position where I had to ask a few times for pain relief at night. I ordered a meal for the first evening to then be told I would be on a clear liquid diet for a few days. I ordered soup for my last meal as surgeon said clear/soft foods for a few days to then be told by a nurse I need a meal to gain my strength back so when I say disjointed it didn’t seem all staff were singing off the same hymn sheet and this left me confused in that do I listen to surgeon or a nurse. I’m Still on soft foods and choose to take surgeons advice. Given I paid privately, the only perk I felt with this was my own room. I didn’t sleep much because my door was kept opened at all times and I was opposite the main desk so it was very noisy even during early hours. My husband was told to ask for a hot drink if he wanted one and he had to then remind each time upon which he was brought tea not coffee so it had to be changed. He waited two hours for his cup of coffee. I actually couldn’t wait to leave as didn’t feel I had the level of care at night that I paid for overall. Surgeon was a very lovely man and I was very pleased with him and also the anaesthetist was great.
4.58
199
patient reviews
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The Warren Ashtead, Ashtead,Surrey, United Kingdom, KT21 2SB
Excellent speed of appointment and expert advice.
4.84
209
patient reviews
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42-46 Weymouth Street, London, United Kingdom, W1G 6NP
The staff were very efficient helpful and friendly, the hospital is very clean. My experience with Weymouth Street hospital was a happy one
4.74
183
patient reviews
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230-232 Great Portland, London, United Kingdom, W1W 5QS
Efficacious well-run clinical attentive to patient experience
4.72
252
patient reviews
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108 Harley Street, London, United Kingdom, W1G 7ET
The staff was friendly, the facilities were clean, and the service was prompt and professional.
4.89
106
patient reviews
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84 Harley Street, London, United Kingdom, W1G 7HW
An amazing team. From Val the PA all the way through to the surgeon, you knew you were in the best hands.
4.86
104
patient reviews
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12 Charles Clowes Walk , Nine Elms, London, United Kingdom, SW11 7AD
I was very surprised to find out the clinic has office at Nine Elmes, which is very close to my home. I’m very convenient. The facilities are new and the staff are very friendly. I had a great visit.
5.00
1
patient reviews
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1st Floor, 36 Spital Square, London, United Kingdom, E1 6DY
Everyone was very kind, helpful and knowledge. Went above and beyond. Thank you!
4.99
212
patient reviews
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61 Harley St, London, United Kingdom, W1G 8QU
The Evewell is such a kind and welcoming space and the staff were there for me when I had questions even out of office hours. I would say they went above and beyond for me to make my experience a pleasant and comfortable one.
4.96
47
patient reviews
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24 Portland Pl, London, United Kingdom, W1B 1LU
great experience and service at Cleveland Clinic
4.90
53
patient reviews