28 results found for EBV (MONONUCLEOSIS/GLANDULAR FEVER) Clinics in ALDGATE, TOWER HAMLETS

My experience of the consultation process was excellent and I received the advice and treatment I wanted. The time between booking the appointment and actual consultation was very long, at c. 2 months. This wasn't great but does seem to be an issue with other consultants so assume it reflects the demand for ENT services.

The operation on my left wrist had to be delayed by a few hours because a previous patient had overrun but the hospital ensured that this was not much of an inconvenience to me. Nursing and care and all staff of a very high standard.

Extremely efficient,welcoming and helpful.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

I attended the Platinum Medical centre and was dealt with promptly and professionally

On time and procedure was expertly completed.

I was treated professionally and courteously by everyone I dealt with. If there were delays with appointments these were explained to me.

Pleasant place to go. Efficient re time-keeping.

Overall care and communication were professional, circumspect and timely contributing to a reassuring experience.

Very clean clinic and helpful staff