21 results found for CLUBFOOT Clinics in SWISS COTTAGE, CAMDEN

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Very professional and caring environment. Pleasant waiting room. Only comment is that on every visit, the water dispenser in the waiting room has been empty so there was nothing to drink!

It provided excellent patient care.

Overall speaking, it’s a good place to visit when you seek private healthcare.

They were fine front desk could be a bit nicer but was clean and spacious

Cromwell Hospital is generally always a good experience.

Friendly and attentive

Impeccable service, start to finish.

Very good experience at GOSH. Everyone we met was friendly and kind.

Always very good. Team are excellent