42 results found for CHRONIC OBSTRUCTIVE PULMONARY DISEASE (COPD) Clinics in WALTHAMSTOW, WALTHAM FOREST

I have always been greeted by a smiling face and words of comfort, when attending The Kings Oak Hospital. I feel very comfortable when I attend an appointment.

I found the experience very good indeed.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Always pleasant staff at reception Minimal waiting time on the rare occasions when there is

Extremely efficient,welcoming and helpful.

On the video consultation I found Dr zkrell quite brusqueand dismissive.

Impressive cleanliness, attentive polite staff, very helpful and distinguished

The operation on my left wrist had to be delayed by a few hours because a previous patient had overrun but the hospital ensured that this was not much of an inconvenience to me. Nursing and care and all staff of a very high standard.

Friendly and attentive

Superb facility. Excellent care. Fantastic staff. Everyone from Dr. Archbold to the nursing and front of house teams were amazing.