14 results found for CANCER CARE Clinics in KENNINGTON, LAMBETH

A fine establishment, professional friendly staff.

Brilliant

Excellent thank you

On the video consultation I found Dr zkrell quite brusqueand dismissive.

Dr Tanwar and team did an excellent job. Friendly and reassuring. However leading up to the appointment was stressful. Over a week ago I received confirmation to arrive for 8am on the day and that I would be 2nd on the list. Few days later had another call that unfortunately the anaesthetist won't be available until later that day so is 11am on to arrive? No problem for me so confirmed several times over the phone to arrive for 11am. On the day of the appointment in the morning I received a missed call around 9.30am. When calling back I was told to leave asap as the 1st person is already in theatre (even though I was told to arrive at 11am). I believe I spoke to Lisa. I rushed to reception and signed in at 10.30am, only to be told that 11am was the correct time. Whilst waiting in reception I had another missed call from St Barts, when calling back Lisa answered again who said don't worry as 11am is the time I'm booked in for and that she couldn't locate who kept ringing me. Funny enough I arrived at the hospital, was greeted by Dr Tanwar who walked in too. Therefore the person who was ringing and told me that the 1st person was already in theatre was lying. Not a good experience at all. Rushing around like this I think resulted in high blood pressure reading when I was admitted to my room. Overall rest of team who I met were great.

The overall experience is excellent.

Happy with my visit. No concerns to express.

My experience here is always pleasant and on time. I do feel that the receptionist could be a bit more kind and just nicer by smiling or if not at least fix their tone of voice.

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