31 results found for BILIARY CANCER Clinics in NOTTING HILL, WEST LONDON

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Excellent in both cases

Always a good experience at HCA and the Wellington Hospital. Staff very professional and friendly. Facilities are clean and comfortable.

my experience at the princess grace hospital was first class with friendlly and efficient staff always on call i would not hesitate to recomend the hospital to anyone.

Good location in London.

From the time you step in you are treated with the utmost respect and everyone was so attentive

I found the experience very good indeed.

Brilliant service so far. I feel that I am in the best possible hands

The hospital was easy to reach and I didn’t have to wait for long before my appointment. Everyone was kind and willing to help. A volunteer also escorted me to the right elevator. Only problem were the bathrooms. They were dirty and there was rubbish on the floor

On the video consultation I found Dr zkrell quite brusqueand dismissive.