86 results found for ARTHRITIS (KNEE) Clinics in HEADSTONE, HARROW

Nice clean hospital with lovely attentive staff

One small delay otherwise the operation was timely and the staff very good

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Good and helpful staff

Excellent , friendly team

Well looked after by attentive staff

Cromwell Hospital is generally always a good experience.

Good clinic with friendly and helpful staff. More parking would be helpful.

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

Extremely efficient,welcoming and helpful.