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Aortic Aneurysms Southgate
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High Road Buckhurst Hill, Essex, United Kingdom, IG9 5HX
Very good experience
4.84
1137
patient reviews
Verified profile
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
Verified profile
42-52 Nottingham Place, London, United Kingdom, W1U 5NY
It provided excellent patient care.
4.74
3014
patient reviews
Verified profile
35 Weymouth Street, London, United Kingdom, W1G 8BJ
My experience was top of the line - excellent!
4.73
2678
patient reviews
Verified profile
20 Devonshire Place, London, United Kingdom, W1B 6BW
Excellent and exceeded expectations in every way
4.86
1349
patient reviews
Verified profile
St Thomas Street, London, United Kingdom, SE1 9BS
fast and thorough
4.78
3579
patient reviews
Verified profile
25 Harley Street, London, United Kingdom, W1G 9QW
Professional and friendly service.
4.82
546
patient reviews
Verified profile
16 Devonshire St, Marylebone, London, United Kingdom, W1G 7AF
Extremely efficient,welcoming and helpful.
4.71
474
patient reviews
Verified profile
9 Harley Street, London, United Kingdom, W1G 9QY
My experience of the consultation process was excellent and I received the advice and treatment I wanted. The time between booking the appointment and actual consultation was very long, at c. 2 months. This wasn't great but does seem to be an issue with other consultants so assume it reflects the demand for ENT services.
4.83
469
patient reviews
Verified profile
108 Harley Street, London, United Kingdom, W1G 7ET
The staff was friendly, the facilities were clean, and the service was prompt and professional.
4.89
106
patient reviews