54 results found for ACTINIC KERATOSIS (SOLAR KERATOSIS) Clinics in HEADSTONE, HARROW

Excellent service

Great hospital, supportive and friendly staff

Very relaxed

I saw specialist within a couple of days and this was good for my spirit as I have been living with a health issue.

This seems to be a well run establishment and the staff are caring. The hospital is very clean too.

Well looked after by attentive staff

Looks grubby and in need of renovation

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Good and helpful staff

Extremely professional, clean, everyone is very kind and made me feel at ease.