Mr Luke Allen

Very positive, Luke went above and beyond to meet my need

Very professional and excellent service.

Excellent experience on the day, however very disappointing that Laya does not recognise the provider as in yourself Luke. If you can clarify this I would be very grateful. Many thanks Carmel C.

Very helpful and professional

Very nice ,comfortable & very good with appointment time (no hanging around ) Everything very well explained

Very informative and friendly

I honestly don’t have enough words to describe how positive my experience was. From the moment I booked the appointment, the lady at reception was kind, welcoming and very helpful, which immediately made me feel comfortable. My appointment with Luke Allen was outstanding. He is clearly an excellent professional, very empathetic, attentive and reassuring. He explained everything carefully throughout the procedure and made sure I understood how to take care of my ears properly afterwards. I have needed ear cleaning treatments since I was a child and over the years I had this done many times in hospitals in Portugal. However, I had never left an appointment feeling that my ears were completely clear until now. The improvement in my hearing was immediate and honestly quite emotional for me. I’m not sure if professionals always realise the impact they have on patients’ lives, but this appointment made a real difference to mine. I left hearing clearly again for the first time in many years. Thank you for such a professional and caring service. I would highly recommend.

Very good and easy to talk to

2nd visit for ear wax removal, quick & easy process by vacuum suction. No mess.

Luke is the ultimate in professional care. Made my transion to hearing aids easy . All my concerns dealt with...I will reccomend Luke to all my hard of hearing friends .