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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
St Johns Wood, London, United Kingdom, NW8 7JA
I recently saw Mr Davis and he was wonderful. He was kind and put me at ease right away. The procedure was easy and he followed up with me by phone. His nurses were also fantastic. When I had a question, I got a prompt response which I really appreciated.
4.67
2591
patient reviews
Praed St, Paddington, London, United Kingdom, W2 1NY
I had a good experience at the Lindo Ward, but I feel that in terms of nursing, there should be more staff as sometimes the nurses were very busy. Also, the bathrooms could be cleaned more and rubbish removed from the bins etc. Otherwise, staff were helpful and friendly. Disposable bed pans should also not be used more than once.
4.77
563
patient reviews
16 Devonshire St, Marylebone, London, United Kingdom, W1G 7AF
Extremely efficient,welcoming and helpful.
4.71
474
patient reviews
46 Tupwood Lane Caterham, Surrey, United Kingdom, CR3 6DP
Staff are excellent and know their job very well
4.86
132
patient reviews
42-46 Weymouth Street, London, United Kingdom, W1G 6NP
Staff were very professional and helpful
4.74
188
patient reviews
108 Harley Street, London, United Kingdom, W1G 7ET
The staff was friendly, the facilities were clean, and the service was prompt and professional.
4.89
106
patient reviews
24 Portland Pl, London, United Kingdom, W1B 1LU
I found Cleveland Clinic to be a great experience. Everything seem to be top class, from the facilities, the equipment and the people I interacted with. Also upon my initial consultation, they were also able to do all my required examinations on the spot (Blood test, ECG, echocardiogram and patch heart rate monitor) which is something I was not expecting at all!
4.92
58
patient reviews
101 Harley Street, London, United Kingdom, W1G 6AH
All staff are beyond helpful and friendly
4.96
24
patient reviews
UK Vein Clinic, 150 Harley Street, Marylebone, London, United Kingdom, W1G 7LQ
Excellent Review
4.97
23
patient reviews