220 results found for SKIN LESION REMOVAL (WARTS, MOLES AND SKIN TAGS) Clinics in HERTFORDSHIRE, EAST OF ENGLAND

The receptionist team were welcoming and efficient. The atmosphere made me very at ease, the facilities were excellent. The surgery room was fabulous, extremely high tech and impressive. The only downside was parking availability.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Everyone was professional in their approach, the clinic had excellent facilities and was well maintained.

Excellent service. Only minor problem for me was hearing clearly what some staff said (pitch, softly spoken, not speaking directly to me)

Test test test

Good and helpful staff

no waiting time, lovely clinic

Very welcoming and seen on time

The receptionist team was friendly, wait times were short

Good clinic with friendly and helpful staff. More parking would be helpful.