67 results found for SHOULDER ARTHROSCOPY Clinics in GREENWICH, EAST LONDON

This seems to be a well run establishment and the staff are caring. The hospital is very clean too.

Excellent , friendly team

Excellent - clean and friendly

One small delay otherwise the operation was timely and the staff very good

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Test test test

Great. Friendlt Staff

During my procedure, I was unlucky, and the nurse in charge of helping me through the night after the surgery was very bad; she was more concerned about dismissing patients than my awful pain, so I kept complaining until the head of nurses went and helped me. Overall, all the other staff were very friendly and helpful during my recovery and procedure.

efficient and on time .