67 results found for PATELLA REALIGNMENT Clinics in CANARY WHARF, TOWER HAMLETS

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

This seems to be a well run establishment and the staff are caring. The hospital is very clean too.

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

Fantastic staff and facilities - highly recommend!

Fantastic device and facilities never had to wait for appointments. Friendly staff.

Staff were very professional and helpful

I saw Dr Carla for multiple appointments. She was very thorough, listened and made swift recommendations. I had a health screening, full body MRI and allergy testing which was a great way to know my body better. Very happy and never had any wait time!

I found Cleveland Clinic to be a great experience. Everything seem to be top class, from the facilities, the equipment and the people I interacted with. Also upon my initial consultation, they were also able to do all my required examinations on the spot (Blood test, ECG, echocardiogram and patch heart rate monitor) which is something I was not expecting at all!

During my procedure, I was unlucky, and the nurse in charge of helping me through the night after the surgery was very bad; she was more concerned about dismissing patients than my awful pain, so I kept complaining until the head of nurses went and helped me. Overall, all the other staff were very friendly and helpful during my recovery and procedure.

Outstanding facilities