117 results found for MOLES Clinics in SOUTH NORWOOD, CROYDON

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Well looked after by attentive staff

no waiting time, lovely clinic

The staff was friendly, the facilities were clean, and the service was prompt and professional.

Excellent in all aspects.

Test test test

The receptionist team was friendly, wait times were short

Everyone was professional in their approach, the clinic had excellent facilities and was well maintained.

very well run place with excellent staff

very caring staff especially Mr Walter Cazanniga and Miss Janet Sutton.You are a credit to the hospital