109 results found for EXCISION OF SEBACEOUS CYSTS Clinics in VICTORIA, CENTRAL LONDON

Excellent , friendly team

Helpful receptionist, nice quiet reception with nice amenities

The receptionist team was friendly, wait times were short

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

I recently saw Mr Davis and he was wonderful. He was kind and put me at ease right away. The procedure was easy and he followed up with me by phone. His nurses were also fantastic. When I had a question, I got a prompt response which I really appreciated.

The Clinic is clean and modern. Every appointment I had was on time and there was never any rush within the appointments.

very well run place with excellent staff

Bit dull and dated reception area and waiting room

Extremely efficient,welcoming and helpful.

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.