74 results found for ANAL FISTULA Clinics in VICTORIA, CENTRAL LONDON

Excellent level of service, efficiency and comfort with personable staff throughout.

Experience was fine

Cromwell Hospital is generally always a good experience.

Test test test

Extremely professional, clean, everyone is very kind and made me feel at ease.

I had an excellent impression. Nice and friendly team. I left feeling confident and well-informed. Highly recommend!

Every member of the team was a delight to deal with - from sonographers to nurses and receptionists. Pre and post appointment care was impressive - from bookings to proactive calls to check in post-op.

Helpful receptionist, nice quiet reception with nice amenities

The receptionist team was friendly, wait times were short

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.