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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
5 Devonshire Place, London, United Kingdom, W1G 6HL
Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.
4.87
236
patient reviews
St Johns Wood, London, United Kingdom, NW8 7JA
I recently saw Mr Davis and he was wonderful. He was kind and put me at ease right away. The procedure was easy and he followed up with me by phone. His nurses were also fantastic. When I had a question, I got a prompt response which I really appreciated.
4.67
2591
patient reviews
60 Grove End Road, London, United Kingdom, NW8 9NH
This seems to be a well run establishment and the staff are caring. The hospital is very clean too.
4.73
3757
patient reviews
1 Welbeck St, London, United Kingdom, W1G 0AR
Outstanding facilities
4.95
47
patient reviews
17 Harley Street, London, United Kingdom, W1G 9QH
Fantastic device and facilities never had to wait for appointments. Friendly staff.
4.84
64
patient reviews
85 Jamestown Rd, Camden Town,, London, United Kingdom, NW1 7DB
Great place!
5.00
253
patient reviews
42-46 Weymouth Street, London, United Kingdom, W1G 6NP
Staff were very professional and helpful
4.74
188
patient reviews
24 Portland Pl, London, United Kingdom, W1B 1LU
I found Cleveland Clinic to be a great experience. Everything seem to be top class, from the facilities, the equipment and the people I interacted with. Also upon my initial consultation, they were also able to do all my required examinations on the spot (Blood test, ECG, echocardiogram and patch heart rate monitor) which is something I was not expecting at all!
4.92
58
patient reviews
272 & 280 Kings Road, London, United Kingdom, SW3 5AW
Great. Friendlt Staff
4.78
527
patient reviews