158 results found for INFLAMMATORY BOWEL DISEASE (IBD) Clinics in HAYMARKET, WEST END

Excellent Hospital. Wonderful nurses. Very fortunate to have the opportunity to have my procedure carried out there

I had my first appointment with dietician Pooja Dhir who immediately put me at ease when we first spoke. It was a video consultation however Pooja was calm, reassuring, gentle in her probing and engaged. I felt heard. Her follow up notes were comprehensive. It was a particularly stressful time for me and my family and she was truly a light in the dark. We had two follow up appointments and each time she was knowledgeable and friendly - I felt I had made a friend by the time our third session concluded! I cannot thank her enough.

Nice place, very clean with friendly staff who look after you.

Well looked after by attentive staff

Quick appointments. Great specialists.

This seems to be a well run establishment and the staff are caring. The hospital is very clean too.

I recently saw Mr Davis and he was wonderful. He was kind and put me at ease right away. The procedure was easy and he followed up with me by phone. His nurses were also fantastic. When I had a question, I got a prompt response which I really appreciated.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

The hospital is spacious and clean, with extremely friendly and welcoming staff who are always ready to assist. The hospital is well-organized, making the entire process easy and stress-free.

Extremely professional, clean, everyone is very kind and made me feel at ease.