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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
24-25 Hand Court, London, United Kingdom, WC1V 6JF
I had an excellent impression. Nice and friendly team. I left feeling confident and well-informed. Highly recommend!
4.90
636
patient reviews
60 Grove End Road, London, United Kingdom, NW8 9NH
This seems to be a well run establishment and the staff are caring. The hospital is very clean too.
4.73
3757
patient reviews
205 – 209 Great Portland Street, London, United Kingdom, W1W 5AH
Test test test
4.81
1912
patient reviews
Cleveland Clinic Moorgate Outpatient Centre, 55 Moorgate, London, United Kingdom, EC2R 6BH
Very good, nice receptionists, thoough some delay with software
4.95
9
patient reviews
Chelsea Bridge Road, London, United Kingdom, SW1W 8RH
The hospital is spacious and clean, with extremely friendly and welcoming staff who are always ready to assist. The hospital is well-organized, making the entire process easy and stress-free.
4.74
1859
patient reviews
20 Devonshire Place, London, United Kingdom, W1B 6BW
Extremely professional, clean, everyone is very kind and made me feel at ease.
4.86
1353
patient reviews
25 Harley Street, London, United Kingdom, W1G 9QW
Helpful receptionist, nice quiet reception with nice amenities
4.82
548
patient reviews
9 Harley Street, London, United Kingdom, W1G 9QY
The receptionist team was friendly, wait times were short
4.83
473
patient reviews
Sydney Street Outpatients and Diagnostic Centre,102 Sydney Street Chelsea, London, United Kingdom, SW3 6NJ
Very welcoming and seen on time
4.72
220
patient reviews