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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
St Johns Wood, London, United Kingdom, NW8 7JA
I recently saw Mr Davis and he was wonderful. He was kind and put me at ease right away. The procedure was easy and he followed up with me by phone. His nurses were also fantastic. When I had a question, I got a prompt response which I really appreciated.
4.67
2590
patient reviews
95 Harley Street, London, United Kingdom, W1G 6AF
We had a video consultation
4.75
378
patient reviews
33 Grosvenor Place, Belgravia, United Kingdom, SW1X 7HY
Fantastic staff and facilities - highly recommend!
4.92
103
patient reviews
24 Portland Pl, London, United Kingdom, W1B 1LU
I found Cleveland Clinic to be a great experience. Everything seem to be top class, from the facilities, the equipment and the people I interacted with. Also upon my initial consultation, they were also able to do all my required examinations on the spot (Blood test, ECG, echocardiogram and patch heart rate monitor) which is something I was not expecting at all!
4.92
58
patient reviews
High Road Buckhurst Hill, Essex, United Kingdom, IG9 5HX
I am beyond impressed with the level of care I have received from the Holly Private Hospital and it’s amazing staff. From my initial visit, the staff have been exceptionally friendly, professional, and attentive. The check-in process for each department has always been smooth and efficient, and I’ve quickly been seen to. The medical team, including doctors, nurses, and support staff, was outstanding. They demonstrated a high level of expertise and dedication, ensuring that I was well-informed about procedure and treatment plan. The staff ensure that post procedure my family who had come to visit me and take me home were well informed on after care. Every member of the team from the nurses, anaesthetists and doctors took the time to listen to my concerns and answer my questions thoroughly, making me feel valued, cared for and ultimately safe. The facilities at the Holly House are top-notch. The hospital is clean, modern, and well-equipped. My room was comfortable, and the environment was calm and conducive to healing allowing me to focus on preparing myself mentally for my procedure. Overall, my experience at The Holly Private Hospital has exceeded my expectations. The combination of skilled professionals, great facilities, and a compassionate approach to patient care makes for an exemplary institution.
4.84
1144
patient reviews
17-19 View Road, London, United Kingdom, N6 4DJ
Very professional overall and quick to answer telephone with good advice regarding post operative queries.
4.80
437
patient reviews
164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
Cromwell Hospital is generally always a good experience.
4.81
1172
patient reviews
Sydney Street Outpatients and Diagnostic Centre,102 Sydney Street Chelsea, London, United Kingdom, SW3 6NJ
Very welcoming and seen on time
4.72
220
patient reviews
102 Sydney Street, Chelsea, London, United Kingdom, SW3 6NJ
Happy with my visit. No concerns to express.
4.88
12
patient reviews