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Verified profile
60 Grove End Road, London, United Kingdom, NW8 9NH
Very positive
4.73
3755
patient reviews
Verified profile
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
Verified profile
St Johns Wood, London, United Kingdom, NW8 7JA
Excellent experience and I am a medical insider
4.67
2589
patient reviews
Verified profile
42-52 Nottingham Place, London, United Kingdom, W1U 5NY
It provided excellent patient care.
4.74
3014
patient reviews
Verified profile
205 – 209 Great Portland Street, London, United Kingdom, W1W 5AH
Overall speaking, it’s a good place to visit when you seek private healthcare.
4.81
1909
patient reviews
Verified profile
23 Queen Square, London, United Kingdom, WC1N 3BG
The staff were super friendly, especially the receptionists and the nurses. There was construction going on every time we were visiting, which was a little noisy.
4.79
469
patient reviews
Verified profile
8-11 Queen Square, London, United Kingdom, WC1N 3AR
I would like to praise Natasha. You will see on my record that I have had over 25 scans. I know what takes away my worries and helps me. Natasha's attitude and help to manage my worries and to listen to me made it easier. I would recommend that she shares her attitude approach to colleagues but also other scans in London. You all are leading this. Trust me as a patient with over 5 years of scans with you and Ch. Mews. Thank you.
4.89
323
patient reviews
Verified profile
164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
Cromwell Hospital is generally always a good experience.
4.81
1172
patient reviews
Verified profile
9 Harley Street, London, United Kingdom, W1G 9QY
The reception was vary professional.
4.83
471
patient reviews
Verified profile
Bond House, 347-353 Chiswick High Road, London, United Kingdom, W4 4HS
Fantastic setup. Great experience. Super polite and friendly people
4.80
478
patient reviews