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Platinum Medical Centre

Platinum Medical Centre

15-17 Lodge Road, London, United Kingdom, NW8 7JA

Verified profile

Verified profile

Patient Trust Score

4.69

2570 patient reviews
4.72
Overall Experience
4.79
Cleanliness
4.71
Friendliness
4.55
Wait time

964 recommendations for:

Cardiology(2)
Gastroenterology(2)
Imaging (Scans)(2)
Other(958)

Recent patient review

10 Jun 2024

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that...

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About

About Platinum Medical Centre

The Platinum Medical Centre is one of the busiest healthcare facilities in the country, seeing over 30,000 patients each year across a wide range of services. These services include Orthopaedic Care, Spinal Care, Digestive Health, Neurosurgery and Oncology, as well as Women's health services such as their renowned Breast Care Unit. They are proud to provide high quality care for all patients.

Platinum Medical Centre is The Wellington Hospital's main outpatient and diagnosis centre, and is one of the largest private outpatient centres in the UK, with 38 consulting rooms, 15 day case rooms and 4 theatres. Through their partnership with Central Health Physiotherapy they can also provide state-of-the-art physiotherapy services in the onsite gym. They offer a comprehensive range of diagnostic imaging services, including PET-CT scanning. Most initial consultations with their experienced consultants will take place at the Centre.

The Platinum Medical Centre is just a short walk from Lord’s Cricket Ground, and there is a regular shuttle bus that runs between the centre and Wellington Hospital. So getting there for your appointments couldn’t be easier!


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Back Pain (4%)
  • Lower Back Pain (3%)
  • MRI Scan (Magnetic Resonance Imaging scan) (2%)
  • Breast Cancer (2%)
  • Spinal Surgery (2%)
  • Others (88%)

Specialties
  • Cardiology
  • Gastroenterology
  • Imaging (Scans)
  • Neurosurgery
  • Oncology

Opening hours

Monday

08:00 - 20:00

Tuesday

08:00 - 20:00

Wednesday

08:00 - 20:00

Thursday

08:00 - 20:00

Friday

08:00 - 20:00

Saturday

Enquire

Sunday

Enquire

Reviews

All reviews(2570)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Back Pain (36)
Lower Back Pain (25)
MRI Scan (Magnetic Resonance Imaging scan) (21)
Breast Cancer (19)
Spinal Surgery (18)

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*Star rating based on patient reviews

2,570 reviews

4.5

5.00
Overall Experience
5.00
Cleanliness
3.00
Friendliness
5.00
Wait time

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

10 Jun 2024verified patient
Patient seen for:
Lipoma Removal

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Great. Staff professional and friendly.

14 May 2024verified patient
Patient seen for:
Troublesome Cough
Asthma

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

On arrival reception staff very attentive and efficient.

12 May 2024verified patient
Patient seen for:
Troublesome Cough

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The staff at the Platinum Medical Centre were truly excellent. From the Pre-Ops Team to Accountant Staff and the Nurse Support the service was first class. I needed to change the time of my Pre-Ops visit and the Team just re-arranged their schedule to make it happen. As I was visiting London to get this done, under the direction of Mr Goldberg and Charlotte I managed to get the MRI, CT Scan and Xray including reports completed in one afternoon. Also, as I was self-funding the Accounts Team were extremely supportive and the cost for the Pre-Ops work came well under what I was expecting. Finally the support of Mr Goldberg's Medical PA, Ms Charlotte Cutts, was truly outstanding. Everything I needed was there without having to ask. Issues were followed up instantaneously and a question I couldn't solve myself Charlotte with an Email to the right person got solved within the hour. Her professionalism and friendly manner really contributed to my overall positive experience.

02 May 2024verified patient
Patient seen for:
Ankle Ligament Reconstruction
Ankle Replacement
Arthritis (Ankle)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The Platinum Medical Centre was very clean and the staff were all professional.

22 Apr 2024verified patient
Patient seen for:
Bowel Cancer Screening
Colonoscopy

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Clean, efficient and welcoming.

19 Apr 2024verified patient
Patient seen for:
Diarrhoea
Colonoscopy

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Very professional knowledgeable and friendly

07 Apr 2024verified patient
Patient seen for:
Male and Female Incontinence
Prostatectomy (TURP)
PSA Testing

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Brill. Highly recommend.

11 Mar 2024verified patient
Patient seen for:
Robotic Surgery
Inguinal Hernia

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Very good Clean Peaceful

08 Mar 2024verified patient
Patient seen for:
Stomach / Abdominal Pain

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Great experience

15 Feb 2024verified patient
Patient seen for:
Shoulder Instability
Dislocated Shoulder
Fracture
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Specialists

97 SPECIALISTS

Mr Ben Eddy
Urology

4.97

Patient trust score

550

patient reviews

10

professional endorsements
Mr Dan Shaerf
Orthopaedic Surgery

4.98

Patient trust score

229

patient reviews

2

professional endorsements
Dr Edward Seward
Gastroenterology

4.99

Patient trust score

205

patient reviews

2

professional endorsements
Mr Sam Gidwani
Orthopaedic Surgery

5.00

Patient trust score

124

patient reviews

16

professional endorsements
Miss Safina Ali
Ear Nose & Throat Surgery (ENT/Otolaryngology)

4.76

Patient trust score

115

patient reviews

7

professional endorsements
Mr Nicholas Ferran
Orthopaedic Surgery

4.93

Patient trust score

244

patient reviews

12

professional endorsements

4.98

Patient trust score

219

patient reviews

11

professional endorsements
Mr Giles Stafford
Orthopaedic Surgery

4.99

Patient trust score

150

patient reviews

20

professional endorsements
Mr Andrew Goldberg OBE
Orthopaedic Surgery

4.98

Patient trust score

119

patient reviews

28

professional endorsements
Mr Mazin Ibrahim
Orthopaedic Surgery

4.97

Patient trust score

99

patient reviews

20

professional endorsements

FAQ

What are Platinum Medical Centre's reviews like?

Platinum Medical Centre's overall patient rating is 4.69 out of 5 stars on Doctify.

This is based on 2,570 reviews

Where is Platinum Medical Centre located?

Platinum Medical Centre is located at 15-17 Lodge Road, London, United Kingdom, NW8 7JA

When is Platinum Medical Centre open?

Platinum Medical Centre is open Monday (08:00 - 20:00), Tuesday (08:00 - 20:00), Wednesday (08:00 - 20:00), Thursday (08:00 - 20:00), Friday (08:00 - 20:00)

What is the phone number for Platinum Medical Centre?

+442034685398

What consultants work at Platinum Medical Centre?

You can find a list of the consultants that work at Platinum Medical Centre here

Does Platinum Medical Centre accept new patients?

Platinum Medical Centre generally accepts new patients.

Get in touch Get in touch with this practice to enquire as a new patient