108 results found for BLOOD TESTING AND RESULTS INTERPRETATION Clinics in WEMBLEY, BRENT

Friendly and attentive

Very positive

Excellent experience and I am a medical insider

An early evening appointment so it was very busy, staff were helpful both admin and nursing.

The clinic was friendly and clean, and offered an efficient service.

It provided excellent patient care.

Overall speaking, it’s a good place to visit when you seek private healthcare.

Excellent in every respect. Only visited for a short outpatient appointment.

Quick appointments. Great specialists.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.