CASE STUDY

Gensmile

Gensmile automates their review collection and collects 17x more reviews

THE CHALLENGE

The dental chain wanted to digitise their patient reviews

Before working with Doctify, Gensmile were looking for the best way to gather consistent, up-to-date patient feedback across their different dental chains.

They wanted to digitise and automate their process, so that review collection would always be simple and straightforward for their dental practices and their patients.

What's your challenge?

Do you want to boost your online presence? Are you looking to improve your review collection?

Find out how Doctify can help your practice

THE SOLUTION

Automating Gensmile's review collection to unlock​ more meaningful insights

THE RESULT

Let's talk about results

Since Gensmile joined Doctify, they have been able to gather a greater volume of reviews across their dental practices. The automation of their review collection also means that they now get a consistent flow of up-to-date reviews, providing them with real-time insights into their patients' experiences.

17x

more reviews with Doctify than with Google

2210

reviews collected in first six months

24x

faster review collection with Doctify

quote icon Dr Richard Howarth Commercial Director at Gensmile

“In today’s world where it is crucial to make informed decisions, especially in healthcare, ‘timely’ reviews are key to attracting new clients.” 

Better understand their case study

Discover more about how Gensmile unlocked insights into their practices, dentists and treatments with Doctify