61 results found for MOVEMENT DISORDERS Clinics in WEMBLEY, BRENT

Friendly and attentive

Very positive

Excellent experience and I am a medical insider

The staff were super friendly, especially the receptionists and the nurses. There was construction going on every time we were visiting, which was a little noisy.

Good clinic with friendly and helpful staff. More parking would be helpful.

Fantastic setup. Great experience. Super polite and friendly people

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Good and helpful staff

Very professional overall and quick to answer telephone with good advice regarding post operative queries.

Pleasant, relaxing environment. Friendly and welcoming reception staff. Seen very promptly. Lovely consultant, appointment was not rushed. Consultant listened carefully to the answers to his questions to both myself and my wife - engaging us both thoroughly throughout the consultation, making what could have been a rather stressful experience as comfortable as possible. Appraised our views and evidence, recording on laptop as we conversed. Cannot recommend highly enough.