134 results found for ACHILLES TENDON PROBLEMS Clinics in WEMBLEY, BRENT

All staff I met were polite and helpful. The consultation was dealth with respect and plenty of time given to answer questions. Thank you.

Overall good except for the wait times.

It provided excellent patient care.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Friendly and attentive

I have seen Marta de Oliveira for pelvic floor Physiotherapy for a couple of times and I can say that was super helpful all I have learned with her. I am now pregnant and not having to deal with the issue I had in the past. I highly recommend her to anyone that has pelvic floor issues. She is extremely professional and friendly.

I was fully informed of all procedures. All staff were polite and friendly, and the entire process was carried out easily and within delays.

Very professional overall and quick to answer telephone with good advice regarding post operative queries.

One small delay otherwise the operation was timely and the staff very good

Elisabetta has helped me to regain strength and flexibility after a tendon injury. I can definitely recommend physio with her at Bodyset Maida Vale. When I first started I struggled to get up the stairs. Every week when walking up the stairs to the physio-sessions I could see the progress I was making and am now finally at a stage where I can easily manage.