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Health and Social Care West London
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Verified profile
Holybourne Avenue, London, United Kingdom, SW15 4JD
Lack clear communication with family
2.75
1
patient reviews
Verified profile
1a Lime Tree Avenue, Thames Ditton, United Kingdom, KT7 0NA
I am an independent AHP working there monthly. The Manager and care staff look after the residents very well and have good rapports with them. The House is clean and well looked after with a homely feel for the residents.
4.50
1
patient reviews
Verified profile
1 Willowmead, East Molesey, United Kingdom, KT8 9LR
Staff are welcoming and very supportive of the client and family. Family are updated on a regular basis and the client is dealt with appropriately. Very happy with all care.
4.25
1
patient reviews
Verified profile
53 Thornton Avenue, London, United Kingdom, SW2 4BD
For someone that lives at Thornton Avenue the in my opinion the support service is very bad, to the point of put clients at severe risk. 5 member of staff “working“ during the Night Shift have been caught asleep, and although able to gain evidence, recordings of them“, Thornton manager and area manager, ignored the issue. This issue alone put myself, and five other clients at risk of that if they had a seizure during the night, they could go into status epilepticus and die. As well, there’s the fact that on the tenants agreement form, there is very little detailed as to what money will going to, so they are able use money that is refered to on the tenants agreement, around £17.00, as well as ask for money for “cleaning materials“ although living here you can see that the money provides much more than just cleaning materials. This therefore come under financial abuse. When you speak up to a member of staff, and try and speak your views, they act really rudely to you. However it is always blamed to be that you’re in the wrong concerning every subject. Staff alway ignore your e-Mails incase of risk of creating a bad paper trail, that could be seen as evidence for bad claims. The clients only got keys to the front this year, after a situation where, a client, myself, got locked out of the building at around 2:30 at night.
2.75
3
patient reviews
Verified profile
61 Gunnersbury Avenue, London, United Kingdom, W5 4LP
There are no reviews for this profile
Verified profile
4 Holywell Row, London, United Kingdom, EC2A 4JF
Test Test Test
5.00
2
patient reviews
Unverified profile
94 North Side Wandsworth Common, London, United Kingdom, SW18 2QU
There are no reviews for this profile
Unverified profile
6 Wynne Road, London, United Kingdom, SW9 0BB
There are no reviews for this profile
Unverified profile
30A Cheverton Rd, London, United Kingdom, N19 3AY
There are no reviews for this profile
Unverified profile
127 Highbury New Park, London, United Kingdom, N5 2DS
There are no reviews for this profile