Mr Rob Pollock

Mr Rob Pollock

BSc (Hons), MBBS, FRCS (Eng), FRCS (Tr & Orth)

Orthopaedic Surgery

Recommended by  
3 specialists

27 years of experience

Overall Rating

Overall Experience

4.93

Bedside Manner

4.93

Explanation

4.91

Top feedback

“Mr Pollock is one of the best medical consultants I have dealt with if not the best!! He explains things in great detail but simple enough way for the patient to understand. The surgery he performed on my son's hand has gone so smoothly with no complications and the care he gave my son before, during and after this period has been of top quality. Mr Pollock truly cares about his patients and this is very visible, which gives the patients the reassurance that they are in great hands. We are very grateful to Mr Pollock for all that he has done and wish him all the best for the future. “
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Subspecialties

  • Bone Tumour Surgery
  • Knee Surgery
  • Hip Surgery
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Languages spoken

  • English
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Registered with

  • General Medical Council: 4033297
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    Consultation fees

    New appointment: £275

    Follow-up appointment: £195

    Practices worked at

    The Princess Grace Hospital

    42-52 Nottingham Place, London, United Kingdom, W1U 5NY
    1362 reviews

    The Wellington Hospital Elstree Waterfront

    The Waterfront Beaufort House Elstree Road, Elstree, United Kingdom, WD6 3BS
    365 reviews

    Specialist's working hours

    Mon
    14:00 - 18:00 | 08:30 - 12:30
    Tue
    Not available
    Wed
    Not available
    Thu
    08:30 - 12:30
    Fri
    Not available
    Sat
    Not available
    Sun
    Not available

    About

    Mr Rob Pollock specialises in the management of hip and knee conditions as well as bone and soft tissue tumours throughout the body. He is the Clinical Director of the Joint Reconstruction and Sarcoma Units at The Royal National Orthopaedic Hospital where he was appointed as a Consultant in 2004. His private practice is run at The Princess Grace and The Wellington Hospitals operated by HCA Healthcare UK.

    Mr Pollock has extensive experience in first time and revision hip and knee replacements and limb salvage surgery for musculo-skeletal tumours.

    Qualifying at University College London in 1993 with a first class honours degree, his orthopaedic training took place in various London teaching hospitals including UCLH, St Mary's and the RNOH. He then undertook fellowships in Sydney, Australia and Denver, USA where he gained experience in hip and knee replacement, arthroscopic (keyhole) surgery, and the management of bone tumours.

    In 2008 he was awarded the prestigious American, British and Canadian (ABC) Fellowship by the British Orthopaedic Association. He spent six weeks visiting the premier orthopaedic clinics in North America and the experience he gained has been of great benefit to him and his patients.

    He is a fellow of the Royal College of Surgeons of England and a member of the British Orthopaedic Association, British Hip Society, British Association for Surgery of the Knee, British Orthopaedic Oncology Society and European Musculo-Skeletal Oncology Society.

    Mr Pollock has published over 90 research papers on joint reconstruction and bone cancer and regularly presents his work at national and international meetings. He enjoys teaching orthopaedic and is an instructor on many of the postgraduate courses at the RNOH. Mr Pollock has 7 clinical excellence awards related to his NHS practice.

    In his spare time he is mostly found outdoors in the Chilterns with his young family enjoying cycling, running and walking his dog. He regularly competes in triathlons and in 2016 completed a full Ironman.

    Diseases, Medical Tests and Treatments

    • Knee arthroscopy
    • Partial and total knee replacement
    • Robotic assisted knee surgery
    • Hip replacement
    • Revision knee and hip replacement
    • Bone and soft tissue tumour surgery
    • Hips
    • Knees
    • Bone and soft tissue tumours
    • Metastatic bone disease

    Procedures

    • Knee Replacement
    • Bone Tumour Surgery
    • Hip Replacement
    • Knee Arthroscopy
    • Hip Injections (including Steroid, Hyaluronic Acid, PRP and nStride)
    • Arthroscopy
    • Biopsy (Musculoskeletal)
    • Custom-Made Knee Replacement
    • Hip Arthroplasty
    • Knee Injections (including Steroid, Hyaluronic acid, PRP and nStride)
    • Limb-Lengthening Surgery
    • Minimally Invasive Knee Surgery
    • Partial Knee Replacement
    • Patellofemoral Joint Replacement
    • Revision Surgery
    • Robotic Assisted Knee Surgery
    • Total Knee Replacement
    • Video Consultation
    Read more

    Special interests

    • Patella (Kneecap) Dislocation
    • Knee Pain
    • Sarcoma
    • Hip and Groin Pain
    • Arthritis (Hip)
    • Arthritis (Knee)
    • Knee Cyst
    • Osteoarthritis
    • Schwannoma
    • Stress Fractures
    • Torn Meniscus (Cartilage)
    Read more

    Education

    British Orthopaedic Association

    British Association for Surgery of the Knee

    British Hip Society

    British Orthopaedic Oncology Society

    European Musculo-Skeletal Oncology Society

    International Society of Limb Salvage

    Read more

    Reviews

    4.92 Overall Patient Trust rating
    Overall Experience
    4.93
    Bedside Manner
    4.93
    Explanation
    4.91
    Knee Replacement
    14/56
    Bone Tumour Surgery
    7/56
    Orthopaedic Surgery
    7/56
    Hip Replacement
    5/56
    Knee Surgery
    3/56
    Patella (Kneecap) Dislocation
    3/56
    Knee Arthroscopy
    2/56
    Knee Pain
    2/56
    Sarcoma
    2/56
    Hip Injections (including Steroid, Hyaluronic Acid, PRP and nStride)
    1/56
    Hip Surgery
    1/56
    Hip and Groin Pain
    1/56
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    Sort by:
    Overall Experience
    (5/5)
    Bedside Manner
    (5/5)
    Explanation
    (5/5)
    Patient seen for:
    Mr Pollock is one of the best medical consultants I have dealt with if not the best!! He explains things in great detail but simple enough way for the patient to understand. The surgery he performed on my son's hand has gone so smoothly with no complications and the care he gave my son before, during and after this period has been of top quality. Mr Pollock truly cares about his patients and this is very visible, which gives the patients the reassurance that they are in great hands. We are very grateful to Mr Pollock for all that he has done and wish him all the best for the future.
    Read more
    Overall Experience
    (5/5)
    Bedside Manner
    (5/5)
    Explanation
    (5/5)
    Patient seen for:
    Very good
    Read more
    Overall Experience
    (2/5)
    Bedside Manner
    (3/5)
    Explanation
    (3/5)
    Patient seen for:
    My previous consultant had referred me onto Mr. Pollock in light of a very large lump on my thigh. I had already had the RONH review my condition and my consultant thought it would be best to be seen by Mr. Pollock as he specifically worked on soft tissue tumours and would be better place to review the report from the RONH and provide a path forward. On seeing Mr. Pollock (two occasions - first in person, 2nd over video link) it was clear my report had not been either recieved or reviewed. had a wasted long trip to the hospital where I had to wait over an hour for my MRI scans that were requested from the Holly Hospital, which they didn't end up arriving so in the end I was sent away and asked to return two days late where, in the words of the Radiologist, "you will definitely have a path forward and diagnosis of your lump. May need a biopsy". On the day of my return appointment I called the hospital to make sure my MRI scans had been received which they did not know and the radiologist had now gone sick so my appointment was cancelled. I was advised the hospital would call me back to rearrange appointment. I called on Friday to find out what was going on as still no call back. Receptionist had nothing further to share but advises I will have a call by Saturday to advise further. Saturday I had a call to advise the Radiologist no longer needs to see me and to contact Mr. Pollock's secretary for more information. On asking why there has been an actual path forward as advised by the radiologist when I last saw him, I was advised ' she only has a text message to go off. I emailed Dr. Pollock Secretay to ask for clairty
    Read more
    Rob Pollock

    Thank you for your review, I take all reviews into consideration to understand how I can improve the service I provide. I'm sorry that on this occasion you felt that your time had been wasted. Unfortunately, despite the fact that we had requested your scans from The Holly Hospital, they had not arrived in time for your appointment. This was an IT failure beyond my control and I apologised to you at the time. I arranged for you to have an ultrasound scan with one of our best radiologists on the same day at no cost to you and offered you a follow up appointment which has subsequently taken place via Teams. I'd be more than happy to offer you another complimentary appointment to discuss this further if you wish.

    Overall Experience
    (5/5)
    Bedside Manner
    (5/5)
    Explanation
    (5/5)
    Patient seen for:
    More than exceptional. So very grateful to be his patient.
    Read more
    Overall Experience
    (5/5)
    Bedside Manner
    (5/5)
    Explanation
    (5/5)
    I could not have asked for a better consultant than Mr Pollock. I was under his care for 10 years since my first diagnosis until my clearance of the tumour this year in September 2021. He has been absolutely amazing because he really does care about his patients, listens to concerns and addresses these professionally and on a human level.
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    Overall Experience
    (5/5)
    Bedside Manner
    (5/5)
    Explanation
    (5/5)
    Patient seen for:
    Mr Pollock is a highly specialised surgeon with great experience and knowledge. He is very caring and humble. I got a lot of encouragement on my first day of seeing him in his consulting office
    Read more
    Overall Experience
    (5/5)
    Bedside Manner
    (5/5)
    Explanation
    (5/5)
    Mr Pollock has vast expert knowledge and is great in providing explanations to his patients. He is very meticulous when making a diagnoses and carefully considers the risk and reward of treatments options.
    Read more
    Overall Experience
    (5/5)
    Bedside Manner
    (5/5)
    Explanation
    (5/5)
    Patient seen for:
    Doctor Pollock is one of the most caring doctors I have met. Frankie (Dr. Pollock's secretary) was amazing, the appointment, test and procedures are booked as seem less as possible. He does not rush you in and out, explains in detail and is always ready to explain again. Listens patiently and understand the view from parents point of view (in our case). Will highly recommend Doctor Pollock.
    Read more
    Overall Experience
    (4/5)
    Bedside Manner
    (4/5)
    Explanation
    (4/5)
    Patient seen for:
    Explained quite well, spoke fast.
    Read more
    Overall Experience
    (5/5)
    Bedside Manner
    (5/5)
    Explanation
    (5/5)
    I would highly recommend Mr Rob Pollock in his capacity as a professional orthopaedic consultant and as someone who works intuitively, kindly and with great care to find the best solution. This is my experience.
    Read more
    Other Reviews

    Peer recommendations

    Recommended by 3 doctors for:
    3

    Orthopaedic Surgery

    Mr William Aston
    Mr William Aston
    Orthopaedic Surgery

    16-09-2021

    Mr Pollock is a conscientious and dedicated surgeon with whom I have worked for the last 12 years at the Royal National Orthopaedic Hospital. I would have no hesitation recommending him to one of my friends or family.

    For specialty: Orthopaedic Surgery
    For procedures: Bone Tumour Surgery, Knee Replacement, Hip Replacement
    Connection: Is a colleague
    Dr Halina Fitz-Clarence
    Dr Halina Fitz-Clarence
    Rheumatology

    24-08-2020

    Mr. Rob Pollock is an exceptionally experienced and skilful orthopaedic surgeon, whom I met first as one of my brightest students at the Middlesex Hospital and UCL. He then undertook fellowships in Sydney, Australia and Denver, USA where he gained experience in hip and knee replacement, arthroscopic (keyhole) surgery, and the management of bone tumours.  I am pleased to say that he achieved a lot as a clinician with the research perspective and is recognised as one of the best specialists in his field. He is very popular amongst patients worldwide who appreciate his knowledge, skills as a surgeon and accessible approach and empathy. I recommend him strongly.

    For specialty: Orthopaedic Surgery
    For procedures: Bone Tumour Surgery, Hip Replacement, Knee Replacement
    Connection: Is a colleague
    Mr Martin Klinke
    Mr Martin Klinke
    Orthopaedic Surgery

    24-08-2020

    Rob is a dedicated excellent orthopaedic surgeon and bone tumour specialist highly recommended!!

    For specialty: Orthopaedic Surgery
    For procedures: Revision Surgery, Bone Tumour Surgery, Custom-Made Knee Replacement, Knee Replacement, Total Knee Replacement
    Connection: Is a colleague

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